Here at CTS, we pride ourselves on providing consistent, sustainable, quality service. This service stems from our four values: Customer Satisfaction, Integrity, Punctuality, and Ecological sustainability.
1. Customer Satisfaction
a. A business can only succeed on the back of loyal, satisfied customers, and at CTS we do not take our clientele for granted. Our staff is dedicated to meeting your needs and exceeding your expectations, and CTS will explore all options until your goals are met or every possibility has been exhausted. Your happiness is our main objective.
a. Any business agreement between two entities or people requires trust, and the logistics field, in which those shipping their goods must trust that they will arrive at their destination intact, is no different. CTS values the trust of our customers, and upholding our integrity is a key part of our Code of Ethics. We promise to be transparent, honest, and dependable in our interactions with our customers.
a. Shippers expect their goods to arrive on-time, and it is the responsibility of logistics providers like CTS to ensure that this occurs. We take this responsibility seriously. Our sales staff offers a variety of time-sensitive options, such as Next-Flight Out, while our experienced operations team carefully handles each shipment to meet the demands of our customer’s timelines.
4. Green Commerce and Sustainability
a. The health of our environment is of paramount importance for the future of our communities and our planet, and CTS seeks to maximize the sustainability of its actions. All scrap paper, cardboard, and toner are recycled, and CTS purchases products made of recycled material, including paper and pallets, whenever possible. We would like to encourage our customers to consider the sustainability of their practices as well – see the following presentation for some tips:
Continental Trading and Services, Inc. provides freight forwarding and logistics services around the world. Our 25 years of experience allow us to offer high-quality road, sea and air transport solutions anywhere in the world. We handle the documentation, delivery coordination and legal needs of our clients to ensure a smooth supply chain from origin to destination, both nationally and internationally.
CTS is proud to offer simplified freight and logistics solutions for personal and business customers.
Our dedicated and trained team enables us to provide professional and flexible solutions that outperform our competitors, and our personal connections to major global markets ensure that we can provide legal and strategic consulting services to help streamline and optimize projects that are critical to your success.
Continental Trading and Services, Inc.
dba CTS Logistics
22 Laurence Ln, Lawrence, NY 11559